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Tarts
Tealights
Votives
Glass
Tins
Body Massage Candles
Aromatherapy Body Massage Candle
Aromatherapy Products
Bath Bombs
Benefits of Soy
Fragrance Descriptions
Body Massage Candle Ingredients
BJB&B & Young Living Essential Oils
Soap
Candle: FAQ
Follow us: FB/Twitter/Blog/Flickr/YouTube
Whipped Shea Butter Hair/Body Creme
Massage and Bath Oil
Sugar Scrub

Bamboo Jade Bath & Body-About Us

Bamboo Jade Bath & Body of Bamboo Jade Candles, LLC was created by a Licensed Mental Health Counselor & School Counselor who values the need for relaxation and meditation.

Our products are made from the finest ingredients from reputable suppliers. We offer two lines of products, Aromatherapy Products made with Young Living Essential Oils and our fun line consisting of Premium Cosmetic Grade Fragrance Oils.

Our bath and body products are made with the finest natural ingredients

Need party favors? Bamboo Jade Products can be customized for any special event with a two week lead time. Wholesale prices available with minimum purchase.

Please contact us regarding our Wholesale Program.

We at Bamboo Jade Bath & Body, strive to be eco-friendly all awhile offering eco-trendy products. We lovingly hand pour and hand make all our products individually and offer a variety of products. We encourage our customers to "experiment" with our scents, by purchasing our votive candles.

Our candles not only make for modern home decorations; they make wonderful gifts for any occasion.





Our contact information:
By email: customerservice@bamboo-jade.com


By standard mail:
La Foresta 2 1315-1
Nagahama Yomiton-son
Japan 904-0324


By phone:

080-4191-1480 (Japan)
Due to the time difference and the cost of dialing internationally, please e-mail us with your phone number and we will gladly return your call. E-mail will be the fastest way to receive a response from us.



customerservice@bamboo-jade.com
Shipping Information:

At Bamboo Jade Bath & Body, we aim to make our customers happy. We want you to be completely satisfied with your product. Once we receive your order we will then make your bath and body products. Our goal is for you to experience the freshest products possible. Once ready, we will carefully package and send them to you. It can take between 5 to 7 days for your products to be shipped, depending on the size of the order and how many other orders we are filling at that time. During the Holiday Season, orders may take up to 12 days to process. All Military APO orders are shipped via USPS Mail. We provide a variety of delivery services for those who live on mainland Japan.

Returns, Refunds, and Cancellation Policies:

If you receive a defective product, please contact us within 14 days of arrival with your name, address, and invoice number. Please note: Soy Candles tend to have a frosty look to them. Frosting is a natural characteristic of soy. It is not a flaw. It is strictly unique to pure soy candles. During the Summer Months, you may receive a candle that does not possess a smooth top finish. Soy begins to sweat at 100 degree and will begin to melt at 115 degree temperature. Our Body Massage Candles tend to sweat/melt at approximately 98 degrees. We cannot guarantee that your candle will arrive with a smooth top finish. This will NOT effect your ability to light and enjoy your candle.

Our Whipped Shea Butter & Hair Creme melt fairly easy. Once you receive your order, please place your product in the refrigerator. This will solidify your Whipped Shea Butter & Hair Creme.

The majority of the time we will require you to send the candle back to us to inspect. Sometimes we will allow a digital photo to be e-mailed in place of shipping. When we receive the item(s), we will e-mail you with the results.

We do not refund products if you do not like the scent. We do not pay any shipping or handling on returned items.

If you cancel your order after being made, but before shipping, there is a 25% restocking charge. If you cancel your order within 72 hours or before we make your items(s), we will refund you 100%.

customerservice@bamboo-jade.com